AI and Marketing: An Innovative Strategy for Brand-Buyer Connections

With the newest AI tools being used to foster more personalized brand strategies, marketing leaders are seeing a major impact on positive customer acquisition. Discover more on how generative AI tools better inform customers, personalize their viewing experiences and help speed up their decision-making process with CTAM’s AI resource page.

CTAM believes in the power of collective impact. By driving collaboration on board-directed priorities, together we deliver results that benefit the industry, support each member company and enhance individual knowledge on important trends.

Business Services

Supports MSO commercial services double-digit growth through the delivery of best practices, education, increased customer awareness and sales support, as well as position cable as a national competitor to the vertical and enterprise market segments. Click here for more info.

Key Focus

  • Exploring new B2B partnerships and markets
  • Expand sales agent and partner programs to drive incremental business for MSOs
  • Generate quality lead results through the industry-portal BusinessServicesConnect.com, connecting businesses to the leading national business cable providers
Rob McFarland
Rob McFarlandChair
AVP, Segment Marketing
Cox Communications

CTAM Lead

Dana Fragnoli-Piteo
Sr. Director, Business Marketing

Participating Companies

Consumers Crave Simplicity in Video Services

Consumers are exhausted with creating their own makeshift entertainment packages, craving a more simplified experience. Discover new solutions to simplify the viewer experience and win customers over in CTAM’s latest streaming study.

Content Discoverability

A specialized group of industry executives sharpen methods that increase content discoverability thorough metadata practices in a world of search, recommendation, algorithms and voice assistants. Click here for more info.

Key Focus

  • Educate stakeholders about consumer content discovery behaviors and technology influences (voice, search tools, etc.) through relevant research studies.
  • Identify best practices for metadata management to strengthen viewer search and navigation results.
  • Stimulate process efficiencies, reduce potential error vulnerabilities and influence consistent metadata management practices across platforms

CTAM Lead

Ken Leonardo
SVP, Marketing

Participating Companies

50% of movers add or drop at least one streaming service during the move process

HarrisX Q1-2021 Mover Study

Industry Positioning

Content + Connectivity

This collaboration is a long-term effort to shift consumer perceptions of our industry. Now more than ever, content and connectivity support one another. In fact, the #1 reason people increased broadband speeds in the last year is to stream more content. A robust broadband connection enables a better streaming experience. Click here for more info.

Key Focus

  • Elevating the value of Cable Broadband Internet through consumer messaging
  • Setting the record straight about 5G Home Internet vs. Cable Broadband

CTAM Lead

Mark Snow
SVP & General Manager, Consumer Marketing and Insights

Participating Companies

Every year more than 13 million US households move and nearly 50% of all residential connects result from moving

Smart Move

Mover Program

Every year, more than 28 million Americans move to new homes, accounting for a huge share of residential connects.

CTAM’s mover initiatives drive mover leads to member companies and help develop best practices for mover marketing. Paired with custom research, these efforts advance our collective understanding of the mover landscape. Click here for more info.

Key Focus

  • Generate 7 Million high-quality mover leads
  • Leverage the industry’s combined knowledge and expertise to develop best practices
  • Expand our understanding of mover needs and behaviors
Ken Ashley
Ken AshleyChair
VP of Marketing and Sales
Armstrong

CTAM Lead

Mark Snow
SVP & General Manager, Consumer Marketing and Insights

Participating Companies

Piracy and Password Sharing

Reduce financial impact by identifying behavioral drivers, aligning tactics with other organizations, and establishing communications framework to inform and educate. Click here for more info on piracy.

Goals

  • Educate consumers about the risks of accessing content from illegitimate sources
  • Identify and leveraging influencers outside the ecosystem to serve as anti-piracy advocates
  • Align tactics with other organizations engaged in piracy mitigation and copyright infringement litigation, such as the MPAA/ACE, Digital Citizens Alliance, US Chamber of Commerce and others.

Advisors

CTAM Lead

Ken Leonardo
SVP, Marketing

Participating Companies

​For more information on these business initiatives, drop us a note